100% .Solid paper trails are the best thing ever in a legal argument (As Pimlico Plumbers found out twice !!)I go with clipboard and graph paper and map out the rooms and mark everything on it and get the customer to look at and agree with the plan. Then I issue domestic contract referring to plan and work ordered and they sign that with 30% deposit. Invevitably changes occur. I then write detailing variation of contract and get the paper trail for that with uplift in costs agreed before proceeding with any changes. Because I paid for enhanced trustmark endorsement, I get the latest contract terms to make sure the contract will hold water in the event of dispute as it is complicated and there are many wrinkles to having a valid contract.
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