- Reaction score
- 985
Hi there
customer got intemittant tripping of rcd on new induction hob , got service engineer out under warranty
got told by a john lewis engineer that induction hobs need to only be wired on their own rcd/rcbo and not with other circuits like on a split load board
'All induction hobs need to be like this and if you was a qualified electrician you would know this as its in the regs' couldnt tell me exactly what he referring too
i went through the manuf instructs and it says nothing about this at all
i said surely if it was a special requirement for the appliance it should say so in the MInstructions
have i missed something, as he has said he will now be issuing the customer an invoice for an invalid warranty call out
is this standard knowledge amoungst you all?
customer got intemittant tripping of rcd on new induction hob , got service engineer out under warranty
got told by a john lewis engineer that induction hobs need to only be wired on their own rcd/rcbo and not with other circuits like on a split load board
'All induction hobs need to be like this and if you was a qualified electrician you would know this as its in the regs' couldnt tell me exactly what he referring too
i went through the manuf instructs and it says nothing about this at all
i said surely if it was a special requirement for the appliance it should say so in the MInstructions
have i missed something, as he has said he will now be issuing the customer an invoice for an invalid warranty call out
is this standard knowledge amoungst you all?