Discuss Socket failed after a month... in the UK Electrical Forum area at ElectriciansForums.net

Just double check the customer has both switches turned on. May even be worth calling ahead if it could save you a journey.
You could ask them to try turning each switch off then on to save embarrassment.
 
Just double check the customer has both switches turned on. May even be worth calling ahead if it could save you a journey.
You could ask them to try turning each switch off then on to save embarrassment.
I think I'd be embarrassed asking that;)
 
Just double check the customer has both switches turned on. May even be worth calling ahead if it could save you a journey.
You could ask them to try turning each switch off then on to save embarrassment.
I have full confidence the customer has tried this as she has plugged things in and tried, only one side works. she is also quite intelligent and far from daft and a post grad phd research student in languages but has very poor dexterity in her hands due to some medical condition so needs me to fit the socket as her husband is not what you would call diy savyy.
 
I have full confidence the customer has tried this as she has plugged things in and tried, only one side works. she is also quite intelligent and far from daft and a post grad phd research student in languages but has very poor dexterity in her hands due to some medical condition so needs me to fit the socket as her husband is not what you would call diy savyy.
Post Grad and PHD don't always equate to common sense Gavin.
 
@Des 56 you cynical person... her husband has also plugged stuff in and tried switches... so for them to both be a bit dim would be surprising....
Oh I'm not sure about that!
Quoted to add sockets for a Doctor and Dentist husband & wife and they where quite shocked that walls would need chopped out, floors lifted etc to run wires to the sockets, thought it was merely a case of putting them on the wall and that's it:tearsofjoy::tearsofjoy::tearsofjoy:
 

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