Discuss client does not want to pay? but work is not complete complaining?? in the UK Electrical Forum area at ElectriciansForums.net

Hi mike, well done for posting this up as it obvious has opened the door to some critersism twoards you/the company. By asking the question it does show your willingness to please and do a good job that is a compliment to you none will doubt. That said wagos and tape inside a cupboard is not acceptable, and you should never give an EIC untill all the works covered under that cert are completed, as others have said though you should refrain from contacting the customer direct and deal everything through your boss.
 
Mike, just worry about your boss paying you...the customer and this job is his problem.

The quality of work inside this cupboard is another matter though, is he telling you to do it this way?
 
he messaged my boss saying he isnt happy the way they are wago'd

my arguement is the work is unfinished and the solution is wago box's but they wont pay for the time to do it
 
he messaged my boss saying he isnt happy the way they are wago'd

my arguement is the work is unfinished and the solution is wago box's but they wont pay for the time to do it

To be fair though mike to the customer, if I was in their shoes I wouldn't be willing to pay to correct sub standard work. Couldn't you of installed an enclosure for all the connections of the extended cables or even some trunking and made the connections there?
 
we had contracted work. and the control 4 was aditional work. i had to make sure the contracted work was completed first. so i would be working on the control 4 when i had no more contracted work. soon as i had contracted work i would jump back onto that after i finshed where i was up to on the control 4. but due to disagreements with time etc client didn't want to pay for things
 

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