customers

  1. S

    2012 Fit rate for Existing Customers

    http://www.ofgem.gov.uk/Sustainability/Environment/fits/Documents1/Feed-in%20Tariff%20Table%201%20April%202012.pdf Up to kwp - 45.4p
  2. S

    Credit Checking Customers

    I am looking at starting a sub company credit checking potential customer for Electricians What I am wondering how many people on here would be interested in this service? There would be a charge of something like £1 per check or 1000 checks for £100 or something like that. If you would...
  3. E

    Solar PV Sales

    Hi, If anybody knows of any good Solar Sales people we have a few positions going. We're a strong and fast expanding company. Please contact me here asap. thanks
  4. H

    Customers - I give up!

    I wired a new extention 7months ago inwhich a kitchen was extended. Got a text before - help! cooker fan isn't working and light isn't coming on but the oven is on and working. We can smell smoke.By the way this wasn't my job. I was working for a builder. He supplied the cooker etc.All I did was...
  5. S

    Tn-c-s how the combined bit works

    I need a dummy's explanation of how the earth and neatral are combined and how they are split. Cheers
  6. J

    Solar suppliers

    Gents I am involved in the electrical wholesale industry, our particular branch got involved with the whole fit deadline rush, supplying our own stocks and also sourcing from other suppliers. Can I ask how you put up with the following issues? 1. Credit limits slashed overnight with no...
  7. S

    When the customer is always right

    I'm not sure whether yesterday was a good or bad day...............got to the job and the customers starts telling us how we're going to do it and how we are going to re-fit his solar thermal where he want's it or we are not doing the job. Within ten minutes he was left on his doorstep with...
  8. G

    My customers read this forum. Do yours.

    Whilst it is useful to have this forum as a resource isn't slightly worrying that your customers read it?
  9. S

    want to offer your customers 10% extra on generation tarrif post december

    2p extra paid on generation is a huge gain on the reduced fit 3 year contract garantee, contact me for details Mark
  10. S

    Customers!

    We're know for being patient, courteous and have great customer care but I'm finding myself getting ever so slightly exasperated. It's killing us to get panels, inverters, deliveries, subbies to forego some of their other work to help us out. We've turned down loads of customers to keep our...
  11. M

    MCS Installers Needed!!!!!!

    We need help. We have 10 - 15 pv solar instalations in the Coventry Area, 5 - 10 in Portsmouth area and 4-5 in Peterbourgh area. We have been let down by our installer and need help to get all these installs done by the cut off. We will get the full kits delivered to our customers houses, we...
  12. C

    Customers paying up front

    Hi Just had a nice job accepted but the customer will not pay ballance of materials as per REAL terms until the goods are delivered on site. They will however pay 20 % deposit. Should I tell them to shove it where the PV doesnt work or change my contract accordingly so they pay ballance of...
  13. L

    customer database

    anybody know of any good ones where i can store information about customers and quotes etc hopefully free thanks
  14. K

    decent customers.

    Not blowing my own trumpet, but got thanked twice tonight by 2 clients, makes work that little more bearable.
  15. S

    MCS012 Draft

    Have I missed this - has it been finalised???
  16. S

    Why we and our customers need Part P scheme

    Hello All I have read a lot on this site with regards to Part P and Part P scheme. Having a Part P qualification gives the electrician or Domestic installer the theory and knowledge to safely install, under this country's building regulations, any electrial job be it installing a new plug...
  17. B

    Advice on handling customers who dont have a clue about the Regs !

    Can anyone give me any advice on how to compose conversation with customers regarding upgrading their electrics. i try to say that some things are a neecesity - not a luxury. i went to price a kitchen refurb with a colleague and the place was filled with rubber cable and no RCD in circuit. they...
  18. S

    Customers - aaaaagh!

    At the end of a very long and successful week why is it one narky customer can spoil everything! We confirmed 4 jobs and have another 3/4 in the pipeline all our customers are telling us that we're going the extra mile that's why we're getting the business and everything is rosy until Friday...
  19. S

    Confusing Messages to Customers from Electricians

    Just came across this on another electrician's website. Offering full periodic in a domestic property "from £120 (inc VAT)" and takes half a day. Ha ha. *Remember* To check that the Electrical company/engineer is approved, NICEIC registered and that they use Red 6 page written NICEIC...
  20. E

    Dealing with Rude Customers

    Dealing with Rude Customers For all Who Work With Rude Customers, shame WE can't actually do this! An award should go to the Virgin Airlines desk attendant in Sydney some months ago for being smart and funny, while making her point, when confronted with a passenger who probably deserved to...

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