Total Trade Services - Wales

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Total Trade Services - Wales

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L

liam b

Just wondering if anyone has heard of total trade services?

anyone worked for them or with them?

good or bad experience?

cheers
 
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They certainly have m8 and they will continue to do it, this company are calculated and they know exactly what they are doing when it comes to shafting there employees.
They hide behind the mask of a company which says its all for the customers and there employees but really the only thing they care about is how full there bank balance is,they expect there employees to work for them at the highest of standards but they dont have any themselves!!!!.They also think they are untouchable and there favourite is to pass the buck to lower ranking mangement....i.e.if theres a probelm and nobody sorts it out they say the orginal person who was dealing with your 'query' has been moved to another department so you have to start the whole process again!!!!!......I believe the sparkys have faired better than the plumbers on the pay issue.

I would just advise anybody who is thinking of going for a job with this bunch of misfits to think again because you will never get what they say they are going to give you apart from a headache that you dont need
 
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Thats there usual stamp m8 but thats if you get paid at all!!!!!
spoke to a couple of teams and they were told that because they just left the company (and i use that term 'company' very very loosely) they have no chance of getting the money they are owed!!!
How can any firm treat there employees and ex employees in such a way??? but these bunch of muppets are just causing themselves hassle by not responding to questions that need answering and thinking that people can afford just not to be paid.. Are ya joining the cause then m8???
 
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i phoned them up Wednesday and was promised my exit letter by monday 27/6/ not got it yet and doubt i will so i have a letter to send them them they have 2 weeks after that im taking them to court and loser pays all fees. anyone that has let them get away with it deserve everything they get get some balls and a back bone and stand up to the mickey mouse company. its free go to citizens advice they will even type the letter that you need for it. if enough people go maybe they will look in to it on a bigger scale and shut the joke of a company down for good and they can all go on the dole.
 
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forgot to say you only have 3 month to get your money your owed so get on with it now. they will no this and thats why they ignore you and fob you off all the time. DONT LET THEM WIN THEY HAVE GOT AWAY WITH IT FOR TO LONG LETS BRING THEM DOWN NOW
 
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jim1976 said:
i phoned them up Wednesday and was promised my exit letter by monday 27/6/ not got it yet and doubt i will so i have a letter to send them them they have 2 weeks after that im taking them to court and loser pays all fees. anyone that has let them get away with it deserve everything they get get some balls and a back bone and stand up to the mickey mouse company. its free go to citizens advice they will even type the letter that you need for it. if enough people go maybe they will look in to it on a bigger scale and shut the joke of a company down for good and they can all go on the dole.
Click to expand...

I wish you every success Jim but from experience, it's one thing getting a judgement and a totally different thing actually getting any money.

The other problem is the time that goes by from starting your action to actually making something happen, it's quite pathetic.

As far as I can tell, the company are not Limited so you won't even have the option of a winding up order.
 
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jim where did you find that info out about them only having 3months to pay you otherwise they dont have to??. surely if we go through the right channels and a complaint is logged to them they have to act on it?.We are going to need to find out this infomation quickly to see where we stand..
 
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Alryt lads, Jim Ian and all the others. As you know I put my number on here last week for all to get in touch and do this on a mass scale, well I got a phone call on Friday night off Mark Bryant!

He told me that he was going to arrange a meeting for us all to go and see him in person, express our concerns and that HE would personally pay us the wages we were owed and that the compnay had a few problems they were trying to sort but weren't in the habit of ripping employees off, (he co-owns the company), he rang off his number, he text off his number to confirm my ringing him at 10.15am today, I did so and guess he had a change of heart as he number no longer exists.

He was plausable and listened to what I had to say, which part of me wanted to believe it but my wife saw straight through it!!

My number is still on here and now I have an investigation up and going as of this morning and need as many numbers for let down employees as poss, even if you HAVE been paid but are disgruntled you MUST get in touch!!

ONE MORE THING it appears he knows about this forum and sees everthing on it too as thats how he got my number!!
 
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areet angel that was jolly good of Mr Bryant to give you a call and be so concerned of our plight i just hope that he and Mr Stevenson can sleep at night knowing that hes had so many x emplyees paying for his lavish lifestyle and i hope his yacht in Colwyn Bay sinks as fast as there company (what with all there famous non existant promises)......That would of been nice to meet up with him for a coffee and chat about the good old days of slogging ya nuts off for his firm and not getting paid for it!!!!!.....
It doent suprise me one bit that he has had that phone disconnected as he is as spineless as the rest of the management there and he can come up with all the excuses he wants but they aint gonna change a thing!!!!
Just wondering if anyone else saw the article in the Sunday Sun about total trades promises to a vulnerable lady in the north east who Total trade promised to do work for and guess what????.....they didn't!!!!!......and yes they didn't have the decency to give the poor woman a ring to let her know what was going on....typical of a firm with such high moral standards...
(laughing my head off as i type the word standards!!!!!!).
I hope he does know about this forum and i also hope he cringe's know how much money him and his co-owner's owe the x employees,but i doubt he will because his missus will be keeping the Horlicks nice and warm for him..
 
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Just had a call from someone in management (Not gonna say who as now we know that they are seeing whats going on).All i will say is that they said they knew nothing about any payroll issues!!!!!!!!!!!!!......WTF!!....do these muppets actually expect me to believe them or cant they read the messages on screen.I dare say its another stalling tactic but i aint gonna let go off them,its plain and simple i earned it, i want it.....guess what tho the people who where looking after the payroll have been moved to another department and the muppet who's been left in charge (and this is b4 it goes to Mr Bryant for final clearance) put it this way I wouldn't trust him to count his own fingers!!!!!!....
Another thing ya need to do as well is IF you do get a payslip...HAHAHA ya need to check that the payroll circus havn't deducted money from a job that ya have not done!!!....so i have just been informed God this firm just get better and better.........
 
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total trade...... i`ve been following this thread, if your reading this...( and we now know you are !).. PAY THE LADS WHAT IS RIGHTFULLY THEIRS !! its not hard... pay for the work done and then you can stand tall , look in the mirror and think " i have done the right thing".
man up !!!
 
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Hugh i hope you have better luck than us m8....and theres a few people from the office i would like to have a 'little' chat with but on evidence they wont and dont care about you as much as us m8....

Scot F if total trade were the last firm on this earth i would stay well clear of them as they are the modern version of robin hood and theres not one person in management that i would trust to do anything for you....You have been warned.
 
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found a review of total trade oohhhhhh how true is this from there customer care team haha...
Reviewed by Mr A Thomas on May 26, 2011
Work carried out: Combi-Boiler Specialists
Date of job: 12.05.2011
Total Trades services Continued ineptitude
repeatedley appalling customer service, communication between staff non existant and repeated failure to honour promises to keep us informed of progress. Their callous disregard for the wellbeing of elderly clients was astonishing. I will up-date this report if they eventually undertake the work that is required.
Read more


Customer Service

Standard of Work

Value for money



Reviewed by Brenda & Steven Price on Feb 25, 2011
Work carried out: Plumbers
Date of job: 24.02.2011

Where is everyone?
My son is still waiting for the engineers to turn up and even start the work so I can make no comment on the standard of work except that it's non-existent. This is the 3rd day I've waited for the engineersn to arrive, despite repeated promises of callback, nothing materialises, neither engineer nor phone call!
Read more


Customer Service

Standard of Work

Value for money




Reviewed by john lindley on Nov 2, 2010
Work carried out: Boiler Installation and Repair
Date of job: 01.09.2010

how to be rubbish
1 fit the wrong size boiler drill holes in the ceiling and leave them find a brick in the garden and make it look like its supporting the boiler when its 10mm clear spill rad fluid on carpets leave the job house empty with the rad valve open etc etc etc etc ps dont ring customers back send out a evaluation form saying we aim for 10 out of 10 for everything and that it was all an enjoyable experience
 
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Seriously lads. What I don't understand is how none of you relised it was a micky mouse company from the start.


I went for an interview with them over 12 months ago and everybody who was in that waiting areas got a job. Some only had the 17th Edition!

Me and another bloke sat there and said there is something not right here. They are takeing on everybody!!

That in itself had alarm bells ringing and I didn't attend their induction day because it was plainly obvious you were going to be sent all over the country in your car/van for pittence of petrol and £50 per boiler. Oh one boiler could have been in sheffield and another in newcastle!

Can't believe some fell for the trap.
 
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I'm just trying to give people who haven't came across them the heads up on what their criteria was and pay etc.


I do have real sympothy for these guys. I never ever thought it would be as bad as it is. But alarm bells rang for me straight away when everybody got an induction day.


I hope they all get their money and learn from it and others reading don't fall into the same trap!
 
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Just been reading some reviews from customers on their adverts on hotfrog and problems solved.


Customers stateing workmanship is diabolical. People left with unnessesary holes in their ceilings. Destroyed carpets by plumbers etc etc.


This is exactly what I was saying they where employing any kind of monkey, with minimul quals.


Shocking company all together
 
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i'm gonna have a look on that sit myself just to see what other other end of the market actually do when they are at work!!!!!..

Pride in what i do and how i conduct myself on site is of the upmost importance to me no matter who i work for just a shame other people dont conduct themselves in the same manner...
(present company excluded of course as you all care about what you do and when you do it)
But why should WE be ripped off by a firm who dont care about anything but themselves and when they ask the people who work for them to carry out the audits that they cant be arsed to do for themselves.....all i will say SHAME ON YOU TOTAL TRADE SERVICES
 
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If, well we all know you are, the owners of TTS W are reading this, I'll stick my boot as well.

From reading all this, you should be totally and utterly ashamed of yourselves.

These guys are are just honest workers who want to do a decent days work, take pride in what they do, then just get paid their just dues at the end.

People like you, who are just working the system, ripping off guys like these because you think you'll get away with make sick to the bone. You're probably laughing your heads off at all this, sat in your posh neuvou rich pad with your fancy rich neighbours (I'm thinking Knutsford here, spanner makes it big and moves somewhere posh), they'll all be thinking you're a ****er anyway.
(Keep it civil) I wouldn't give the likes of you the time of day.

Yours
Andy
Hoping you get what's coming to you (SCUM)






rant over
 
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I have worked for tt for a little while now. No details as they are checking this thread. I was pretty happy with it all and have always been paid correctly until the latest payday.
This time im missing about half of the money i booked but have only just started going through the companies payroll department to deal with it so it could be an honest mistake. I remain hopeful that it will be sorted out and i can continue to work for them.
One thing i will say is that i have spent the last couple of weeks going to qas from lads who have left and have seen some shocking work. the worst examples being heating systems fed from two separate circuits resulting in 2 breakers needing to be turned off to isolate the boiler.
Im sure that not everyone complaining was involved in this kind of work but those who were cant really complain about pay if thats what they were doing.
every decent sparky who has been mistreated by this company has my utmost sympathy but as someone else mentioned, they took on a lot of cowboys in the last few months.
 
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grimysparks80 said:
I have worked for tt for a little while now. No details as they are checking this thread. I was pretty happy with it all and have always been paid correctly until the latest payday.
This time im missing about half of the money i booked but have only just started going through the companies payroll department to deal with it so it could be an honest mistake. I remain hopeful that it will be sorted out and i can continue to work for them.
One thing i will say is that i have spent the last couple of weeks going to qas from lads who have left and have seen some shocking work. the worst examples being heating systems fed from two separate circuits resulting in 2 breakers needing to be turned off to isolate the boiler.
Im sure that not everyone complaining was involved in this kind of work but those who were cant really complain about pay if thats what they were doing.
every decent sparky who has been mistreated by this company has my utmost sympathy but as someone else mentioned, they took on a lot of cowboys in the last few months.
Click to expand...

Which makes me wonder - when watchdog do get involved....who are they going to be chaseing Total trade for not paying their staff or the cowboys working for them.


If I was working for them I'd be looking out for the man in the loft at this very moment. Watchdog are already on them so I here!
 
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