Total Trade Services - Wales

[sparky3366]

No, Im the spark who will not be threatened by a client.

 

[Electricalserv]

No, Im the spark who will not be threatened by a client.

Can you give a full account of what went on in this blokes house.....Unqualified plumbers or just general bad management skills by total trade services?

 

[sparky3366]

It was neither, the guys carer was a total idiot who thought he knew everything. The boiler location was tricky because of the existing wiring and soffit locations but I hadnt looked at the plumbing. The plumbers asked me to reconnect the old wiring onto the new kit but I would never do that and sign my name to it. It was the carer causing all the grief as he thought he knew everything but knew nothing. Everything I said to the client was heard by a company director and he told me to walk. I have never,ever been talked to in that manner by anyone and that guy was a total idiot IMHO. He was made offers for heating but he wouldnt budge on anyone working late.

 

[Electricalserv]

It was neither, the guys carer was a total idiot who thought he knew everything. The boiler location was tricky because of the existing wiring and soffit locations but I hadnt looked at the plumbing. The plumbers asked me to reconnect the old wiring onto the new kit but I would never do that and sign my name to it. It was the carer causing all the grief as he thought he knew everything but knew nothing. Everything I said to the client was heard by a company director and he told me to walk. I have never,ever been talked to in that manner by anyone and that guy was a total idiot IMHO. He was made offers for heating but he wouldnt budge on anyone working late.

To be 100% fair why should have people working in his home after hours? He's the customer and it should be done in his conviniece. I find that totally wrong.

 

[sparky3366]

I wasnt on site until 3.30 as I had already done 1 y plan that day. The office shouldve made a better job of planning the workforce really...I was there to move some cables but said I would wire the system as a favour to the customer.

 

[Electricalserv]

I wasnt on site until 3.30 as I had already done 1 y plan that day. The office shouldve made a better job of planning the workforce really...I was there to move some cables but said I would wire the system as a favour to the customer.

This is why the company is a joke. Electricians turning up at 3 and announcing they wanted to work past 7pm at such short notice. I would have booted you myself. Utter inconvinience.

 

[liam b]

No, Im the spark who will not be threatened by a client.

sorry mate, just what the customer/carer where saying, obviously there making things sound worse than they are, you get some like that...

 

[sparky3366]

This is why the company is a joke. Electricians turning up at 3 and announcing they wanted to work past 7pm at such short notice. I would have booted you myself. Utter inconvinience.

The job wasnt booked in that day and I was doing them a favour.

 

[DurhamSparky]

now now girls.....!!! lol...

 

[sparky3366]

I never announced that I would be doing anything, I said that I wouldnt be finished by 7. Give your head a shake, get your facts right instead of 3rd hand and wind your neck in