customer

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  1. L

    Smartphone app

    Does anyone know of a good app for a smartphone to organise appointments and hold customer information etc? Preferably something that would sync up to iphone and iPad etc. Preferably free as I'm just starting out (no smart arses quoting pen and diary please). :)
  2. H

    Customers not paying in full!!!

    I've had some trouble receiving full payment from a customer. I'm guessing many of you may have had issues like this before, if so, what's the best way to approach the situation? Feel like going round there and removing cables! Any help would be appreciated.
    • hbrad92
    • Thread
    • court customer customers paying recently round situation
    • Replies: 16
    • Forum: Business Related
  3. P

    Condition Reporting on static caravan site customer wants only 10% testing ?????

    Hi I have started testing on a large caravan site i did a condition report and full inspection and testing on one caravan took me 3 hours. The previous contractor (Niceic domestic installer ) does 10 caravans total of two people in 4-5 hours including certificates My client has now asked me...
    • pmasouthwestltd
    • Thread
    • caravan condition customer electricians vans site plan static testing van vehicle wants
    • Replies: 4
    • Forum: The Welcome Forum
  4. L

    EICR - Somebody is setting the bar low.....

    Just been sent this by a customer who was charged £250 for an EICR for a property they are thinking of buying.....The customer didn't understand it and wanted a second opinion. https://drive.google.com/open?id=0B9wD_rwO3uBlQjBCS1VOYXlnaEk&authuser=0 Interesting......I wonder if the...
  5. Paul.M

    Best Customer Tip Ever!

    Me and a really good friend went to off to quote for a cctv install for "a pub". Turned up and saw the size of the place, 16 camera's!!! It is a pub and a hotel with conference rooms, it also needs an EICR, fire alarm cert, EM cert and a few remedial repairs plus data network install. Not bad...
  6. D

    Underfloor heating L-E problem

    Hi, ok I half dont want to ask this question as it doesnt sit right but Id like your opinions. Installed a heating matt and after the tiles went down I did my final IR tests and there is now a problem between L-E at a reading of ~22ohms. The reading between L-N is still normal at 43ohms, correct...
  7. L

    Visonic powerMax express alarm

    Hi all I have just bought the above alarm for a job and the customer has asked for the alarm to contact her when the alarm is set off, so I have bought the gsm pack for it. Just going ring through the pack and there's a SIM card slot but no SIM card in the package? What do I do,just buy a...
  8. A

    Stupid stupid stupud customers.

    ......
    • apdevelopments
    • Thread
    • better customer customers didn't lights point shock stupid
    • Replies: 58
    • Forum: UK Electrical Forum
  9. infinity

    MOnitoring domestic

    I have a customer with solar edge, that wants to also monitor import, export, usage etc. i ordered the new Geo 111 but its really difficult to retrofit, having a separate generation meter when we have already installed a generation meter and the solar circuit is in a new fuse board with the...
  10. londonfire

    Philips hue

    Currently on a re-wire and the customer keeps bending my ear about the above mentioned system. From what i can see its very plug and play with a starter pack at £180 then bulbs at about £50 a go. Does anybody have experience of these or have found a decent alternative to the philips system...
  11. K

    Bloody customers

    Why is it always sparks who get down graded. It's radiclous, train for so many years to work to a strict regulations and in the end we get asked can you change 1 double socket for me? I live 20 miles away. Can you do it for £10. Yeh sure darling I will definatly leave my missus and kids at home...
    • Khan
    • Thread
    • asked bloody customer customers miles still working years
    • Replies: 20
    • Forum: Business Related
  12. M

    Cable in Plastic trunking

    I am due to start a house rewiring job in the new year, due to the customer having the house fully decorated it needs to be done using plastic trunking. They have had a couple of other quotes that have said that the trunking must be run from the ceiling in a straight line to the socket (which...
    • markadams
    • Thread
    • cable customer house planning plastic plastic trunking really trunking
    • Replies: 71
    • Forum: UK Electrical Forum
  13. E

    LED RGB Strip

    Hi A customer has asked for a RGB LED strip that can change between 3 different colours (light green - light blue - lilac) anyone out they used something like this before? Its to light a window signage box. Thanks
  14. A

    poor workmanship

    Hi everyone, I have viewed a job recently where the customer was concerned about the quality of the electrical work. It was a complete rewire and new extension. In investigating the job I found a lot of junction boxes throughout with no identification to line or neutral, I found no earth bond...
  15. T

    Billing DNO

    Hello all, Friday night around 11pm I had a phone call, saying over the last couple days they think they have seen smoke coming from there downlights, (they decided to ignore this) until 11pm the next day!! I arrived at the property had a Look at the downlights (non firerated) and noticed abit...
  16. londonfire

    Strange RCD tripping...

    Have had a call from a regular customer about their RCD TRIPPING. Strange thing is it has tripped every Monday between 6-6:30 am for the last month. The property has recently had new kitchen appliances (all high end Neff) Has also had the meter changed to a smart meter. My initial thought...
  17. tazz

    Fire Alarm Customer Complaint

    Customer has Twinflex fire alarm installed in 6 flat hmo...On taking over the maintenance, we installed our usual GSM remote reset unit. 5am today, we get a call from a flat member that the fire alarm is going off.....ok are you 100% sure there is no fire. Yes she reply, its the **** head on the...
  18. rustynails

    Insulation resistance on a lighting circuit

    Today I got 0.11 Mohm L-N>E at 250v then the same at 500v on a 6amp lighting circuit wired in the 70s which is the only lighting circuit for the house. Customer did not want me to remove the lamps. I forgot to ask or see a bell transformer or aerial booster. No faults known to the customer. MCB...
    • rustynails
    • Thread
    • aerial cable circuit customer insulation insulation resistance lighting lighting circuit reading resistance
    • Replies: 12
    • Forum: UK Electrical Forum
  19. haptism

    Customer contracts, where can i find templates

    Ive recently started up doing small time domestic stuff (changing fittings ect). A customer recently asked me to do a full house rewire but I turned it down for a number of reasons; it got me thinking about future jobs and the need to get a contract signed purely as a precautionary measure in...
    • haptism
    • Thread
    • contractor contracts customer google templates where
    • Replies: 3
    • Forum: Business Related
  20. Pete999

    Builder / Customers

    I'm just wondering if anyone, and I'm sure you do have any stories or downright misinformation from the description in the title? I helped a mate do a rewire on an ex council property, empty, and very little furniture left, easy you say, well yes it was apart from one annoying problem, the down...

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